Thanks so much Vicki and everyone at Fresh Start Floor Covering. We were so happy with our new carpet and floor in our newly finished basement. Your professionalism and willingness to guide us through the selection process really helped us get ready to sell our house. When after only 4 months our house flooded and our brand new basement was underwater, we knew exactly who to call. Once again, you exceeded our expectations.
The customer service you provided, was outstanding. Your phone calls and emails keeping us up to date on pricing, ordering and scheduling of the install were spot on. We were on a huge time crunch and again you delivered as promised. It's not often we see this level of service. The repairs to our home, required us to work with several contractors. We wish everybody was like you.
November 12, 2013
Hi Adam and Vicki, thank you for the wonderful job you did here. The hall and kitchen look fantastic! Hope you have a great Thanksgiving. Brenda Bonner Acounting Department Soundview Insurance
July 16, 2009
To Whom It May Concern:
Adam Allen of Fresh Start Floor Covering replaced our home carpeting a few years ago. He installed new carpet and pad in our living, dining, hall and 2 bedrooms.
The carpet still looks like new. His workmanship was excellent. He arrived on time and was very courteous. He took away all the scraps and debris. From the bid process to the finished job, every step was done professionally.
We are happy to recommend Adam Allen.
Cal and Brenda Bonner
"Adam and Vicki are the best!! That's the long and short of it." Jason Green 12/17/2013
"The owner's are hard working and genuinely good people!" Alexandra Soukas 07/28/2013
"It was so nice to meet you both today. Thank you for taking the time to answer ALL our questions. We look forward to working with you. :)" Lacie Marsh-Carroll 04/17/2013
March 25 2011
I couldn't find one rub mark on the newly painted walls from the carpet
install - first time I have seen someone manage not to do that. Very
impressed with your work. Will have payment in the mail tomorrow and you
should receive it by Monday.
Will be happy to use you again for my future properties.
Thank you so much. We are very pleased. We like it so much and are now contemplating whether or not to just carpet the rest rather than the laminate flooring.
We were back in Baring last week. I must say that you did an outstanding job of installing our carpet. I really appreciated your quick response to our need and the excellent job you did.
July 20, 2009
Adam of Fresh Start Floor Covering did some floor work on our remolded bathroom. Adam did an excellent job in a timely manner. We would highly recommend Fresh Start Floor Covering.
You and your husband have been wonderful to work with. We absolutely love our new carpets. Thanks so much.